LIBERTY Dental Plan Establishes a Dedicated Toll-Free Number for California Communities Impacted by Severe Storms in March – Expanded to Del Norte County on June 21, 2024
06/25/2024
On June 21, 2024, Governor Newsom issued a State of Emergency Proclamation to support ongoing recovery efforts in regard to the impact of severe winter storms in March. The expansion of this proclamation adds the county of Del Norte which suffered severe damage to roads and highways. This proclamation impacts the following counties – Del Norte, Alameda, Contra Costa, Los Angeles, Marin, Mendocino, Monterey, Napa, Nevada, Plumas, San Bernardino, San Mateo, Santa Barbara, Santa Clara, Santa Cruz, Solano, Sonoma, Trinity, and Ventura. LIBERTY serves members in all 19 counties.
LIBERTY has not, as of this date, experienced any disruption to plan operations. Our corporate office and operations center are in Tustin, Calif., and have not been impacted by this Los Angeles country winter storm. Additionally, we do not anticipate any disruption to our operations and will be available to members, including after hours and on the weekend. We are communicating our availability to potentially impacted enrollees through this press release, our website, and social media.
LIBERTY has taken steps to ensure that our members' oral health care needs are met through a dedicated, toll-free number to our call center, including 24/7 call availability to refer members to a dentist. Contact Member Services toll-free at 877-864-7811.
This policy applies in the event of any state of emergency declared by the governor and health emergencies declared by the State Public Health Officer. LIBERTY will comply with guidance issued by the Department of Managed Health Care (DMHC) related to the emergency.
ABOUT LIBERTY
LIBERTY is a dental benefits administrator founded by dentists and health industry professionals in 2002. LIBERTY currently administers dental benefits in all 50 states, including on behalf of over seven million Medicaid, Medicare Advantage, commercial, and exchange members. A high-touch approach to member and provider engagement, along with innovations to improve the quality and cost-effectiveness of dental care delivery, has propelled the company’s growth. Learn more at www.LIBERTYDentalPlan.com.
Contact
Kara J. Stancell, Head of Corporate Communications
888-273-2997 x3764
kstancell@libertydentalplan.com