LIBERTY Dental Plan Establishes a Dedicated Toll-Free Number for Members Impacted by Fires in Del Norte and Siskiyou Counties

On August 29, 2023, Governor Newsom proclaimed a State of Emergency to support response and recovery efforts for the Smith River Complex fire in Del Norte and the Happy Camp Complex fire in Siskiyou County. LIBERTY serves members in both counties impacted by these fires.

LIBERTY Dental Plan has not, as of this date, experienced any disruption to plan operations. Our corporate office and operations center is in Tustin, Ca and has not been impacted by the fires. Additionally, we do not anticipate any disruption to our operations and will be available to members including after hours and on the weekend. We are communicating our availability to potentially impacted enrollees through this press release, our website, and social media. We have taken steps to ensure that our members' oral health care needs are met through a dedicated, toll-free number to our call center including 24/7 call availability to refer members to a dentist. 

 

Contact Member Services toll-free at 877-864-7811. 

 

This policy applies in the event of any state of emergency declared by the governor and health emergencies declared by the State Public Health Officer. LIBERTY will comply with guidance issue by Department of Managed Health Care (DMHC) related to the emergency.

 

 

LIBERTY Dental Plan was founded and is led by a dentist and provides full dental administrative services to over 6 million members in public and commercial programs nationwide including approximately 3 million Medicaid members in California, Florida, Illinois, Nevada, New Jersey, New York, and Texas.