LIBERTY Dental Plan Establishes a Dedicated Toll-Free Number for Members Impacted by Winter Storms in 43 California Counties

On March 14, 2023, Governor Newsom proclaimed a State of Emergency in 3 additional California counties impacted by severe winter storms. Impacted counties are  Alpine, Orange, and Trinity.  These counties join the following 40 California counties already impacted:  Amador, Kern, Los Angeles, Madera, Mariposa, Mono, Nevada, San Bernardino, San Luis Obispo, Santa Barbara, Sierra, Sonoma, Tulare, Butte, El Dorado, Fresno, Humboldt, Imperial, Inyo, Lake, Mendocino, Merced, Monterey, Napa, Placer, Plumas, Sacramento, San Francisco, San Mateo, Santa Clara, Santa Cruz, Stanislaus, Tuolumne, Yuba, Calaveras, Del Norte, Glenn, Kings, San Benito and San Joaquin. LIBERTY Dental Plan administers dental benefits to members in all 43 California counties.

LIBERTY Dental Plan has not, as of this date, experienced any disruption to plan operations. Our corporate office and operations center is in Irvine, Ca and has not been impacted by the severe winter storms. Additionally, we do not anticipate any disruption to our operations and will be available to members including after hours and on the weekend. We are communicating our availability to potentially impacted enrollees through this press release, our website, and social media. We have taken steps to ensure that our members' oral health care needs are met through a dedicated, toll-free number to our call center including 24/7 call availability to refer members to a dentist.

Contact Member Services toll-free at 877-864-7811.

This policy applies in the event of any state of emergency declared by the governor and health emergencies declared by the State Public Health Officer. LIBERTY will comply with guidance issue by Department of Managed Health Care

(DMHC) related to the emergency.

ABOUT LIBERTY

LIBERTY Dental Plan was founded and is led by a dentist and provides full dental administrative services to over 6 million members in public and commercial programs nationwide including approximately 3 million Medicaid members in California, Florida, Illinois, Nevada, New Jersey, New York, and Texas.