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LIBERTY Dental Plan Establishes a Dedicated Toll-Free Number for the State of Emergency for the acute accelerated land movement in the City of Rancho Palos Verdes, Issued on September 3, 2024

09/03/2024

On September 3, 2024, Governor Newsom issued a State of Emergency Proclamation for the acute accelerated land movement that impacted a utility line that resulted in a spot brush fire on the Southern California Edison (SCE) Shoreline Circuit, leading to a determination by SCE that it is no longer safe to operate portions of this circuit. On September 1, 2024, due to the threat to public safety, SCE shut off power to a portion of the Shoreline Circuit indefinitely, affecting 140 residences and 53 businesses in the Portuguese Bend community. On September 2, 2024, SCE shut off the power to another 105 residences in the Seaview Community due to the threat to public safety, with the power to 20 of these residences shut off indefinitely; and the power shutoffs have threatened the disruption of the city sewage system, the failure of which would cause an imminent public health concern and threaten the habitability of residences throughout the affected communities. The Los Angeles County Sheriff has issued evacuation warnings to some City of Rancho Palos Verdes residents impacted by the disruption to basic utility services.

LIBERTY has not, as of this date, experienced any disruption to plan operations. Our corporate office and operations center are in Tustin, Calif., and have not been impacted by the acute accelerated land movement which has caused power shutoffs. Additionally, we do not anticipate any disruption to our operations and will be available to members, including after hours and on the weekend. We are communicating our availability to potentially impacted enrollees through this press release, our website, and social media.

LIBERTY has taken steps to ensure that our members' oral health care needs are met through a dedicated, toll-free number to our call center, including 24/7 call availability to refer members to a dentist. Contact Member Services toll-free at 877-864-7811.

This policy applies in the event of any state of emergency declared by the governor and health emergencies declared by the State Public Health Officer. LIBERTY will comply with guidance issued by the Department of Managed Health Care (DMHC) related to the emergency.

ABOUT LIBERTY

LIBERTY is a dental benefits administrator founded by dentists and health industry professionals in 2002. LIBERTY currently administers dental benefits in all 50 states, including on behalf of over seven million Medicaid, Medicare Advantage, commercial, and exchange members. A high-touch approach to member and provider engagement, along with innovations to improve the quality and cost-effectiveness of dental care delivery, has propelled the company’s growth. Learn more at www.LIBERTYDentalPlan.com.

 

Contact

Kara J. Stancell, Head of Corporate Communications
888-273-2997 x3764

kstancell@libertydentalplan.com