LIBERTY Dental Plan Establishes a Dedicated Toll-Free Number for the Borel Fire in Kern County, Issued on July 30, 2024
07/30/2024
On July 30, 2024, Governor Newsom issued a State of Emergency Proclamation for the Borel Fire starting on July 24, 2024, in the Sequoia National Forest and has since burned 80,000 acres, prompting evacuation orders for thousands. This fire threatens structures, homes, and critical infrastructure. The high temperatures, dry conditions, and strong wings have increased the fire’s spread, causing imminent threat to life, with a Red Flag Warning in effect for Kern County.
LIBERTY has not, as of this date, experienced any disruption to plan operations. Our corporate office and operations center are in Tustin, Calif., and have not been impacted by the Borel Fire. Additionally, we do not anticipate any disruption to our operations and will be available to members, including after hours and on the weekend. We are communicating our availability to potentially impacted enrollees through this press release, our website, and social media.
LIBERTY has taken steps to ensure that our members' oral health care needs are met through a dedicated, toll-free number to our call center, including 24/7 call availability to refer members to a dentist. Contact Member Services toll-free at 877-864-7811.
This policy applies in the event of any state of emergency declared by the governor and health emergencies declared by the State Public Health Officer. LIBERTY will comply with guidance issued by the Department of Managed Health Care (DMHC) related to the emergency.
ABOUT LIBERTY
LIBERTY is a dental benefits administrator founded by dentists and health industry professionals in 2002. LIBERTY currently administers dental benefits in all 50 states, including on behalf of over seven million Medicaid, Medicare Advantage, commercial, and exchange members. A high-touch approach to member and provider engagement, along with innovations to improve the quality and cost-effectiveness of dental care delivery, has propelled the company’s growth. Learn more at www.LIBERTYDentalPlan.com.
Contact
Kara J. Stancell, Head of Corporate Communications
888-273-2997 x3764
kstancell@libertydentalplan.com